Shipping policy

Shipping Policy

Last updated: September 1, 2026

This Shipping Policy explains how orders placed through Decor Inspired are processed, shipped and delivered within the United States.

Shipping Destinations

Decor Inspired currently ships to valid residential and business addresses within the United States.

We do not currently offer international shipping.

Some products may be subject to delivery limitations based on the product’s size, weight, fulfillment location or carrier availability. If we are unable to deliver an order to the address provided, we will contact the customer using the contact information submitted during checkout.

Shipping Costs

Decor Inspired offers free standard shipping on all orders delivered within the United States. No minimum purchase is required.

Customers will not be charged an undisclosed shipping, handling or delivery fee after an order is placed.

Order Processing

Orders are generally processed within 1–2 business days.

Business days are Monday through Friday, excluding major U.S. holidays.

Orders placed on weekends or major U.S. holidays will begin processing on the next business day.

Processing times may be extended during holidays, promotional periods, severe weather, unusually high order volume, inventory verification or other circumstances outside our reasonable control.

Processing time is separate from carrier transit time.

Estimated Delivery

After an order ships, it typically arrives within 2–5 business days.

The estimated total delivery time is generally 3–7 business days, including the standard 1–2-business-day processing period.

These delivery estimates are not guaranteed. Delivery may take longer for:

Oversized furniture
Freight deliveries
Multiple-package orders
Remote or limited-access delivery locations
Holidays and promotional periods
Severe weather or natural disasters
Carrier delays
Address-verification issues
Other circumstances outside our reasonable control

Any product-specific delivery estimate displayed on a product page should be considered an estimate rather than a guaranteed delivery date.

Order Confirmation

After placing an order, customers will receive an order-confirmation email at the email address provided during checkout.

Please review the order confirmation carefully and contact support@decorinspired.co as soon as possible if any information is incorrect.

An order-confirmation email confirms that we received the order. It does not guarantee that the order can be fulfilled if the product becomes unavailable, the shipping address is invalid or an order-verification issue occurs.

If we cannot fulfill an order, we will contact the customer and issue an appropriate refund to the original payment method.

Order Tracking

Once an order ships, the customer will receive an email containing available tracking information.

Tracking information may take 24–48 hours to update after the carrier receives the shipment.

Customers can also use the Track Order page on our website when tracking information is available.

If an order contains multiple products or packages, the customer may receive more than one tracking number.

Multiple Shipments

Products may be fulfilled from different locations. As a result, orders containing multiple products may be separated into multiple shipments and delivered on different dates.

Customers will not be charged additional shipping fees solely because an order is divided into multiple shipments.

Please review all tracking numbers associated with an order before reporting a missing product.

Large Furniture and Freight Deliveries

Large, heavy or oversized products may be delivered by a freight carrier or specialized delivery service.

Freight deliveries may:

Require additional transit time
Arrive separately from other products
Require a delivery appointment
Require the customer to be present
Require a valid telephone number so the carrier can coordinate delivery
Be delivered to the first dry, accessible area or curbside, depending on the carrier service provided

Unless a product page or delivery confirmation specifically states otherwise, assembly, installation, room-of-choice placement and removal of packaging are not included.

Customers should inspect large furniture and freight shipments at delivery whenever possible. If the packaging or product appears damaged, photograph the damage, packaging and shipping label before discarding materials or beginning assembly.

Contact support@decorinspired.co as soon as possible if a freight shipment arrives damaged, defective or incorrect.

Delivery Appointments

When a carrier requires a delivery appointment, the carrier may contact the customer using the telephone number or email address provided during checkout.

Customers are responsible for responding to carrier communications and being available during an agreed delivery window.

Additional carrier charges caused by missed delivery appointments, refused delivery without documented damage or an inaccessible delivery location may be the customer’s responsibility when permitted by law.

Incorrect or Incomplete Shipping Information

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please review the following carefully before placing an order:

Recipient’s full name
Street address
Apartment, unit or suite number
City
State
ZIP code
Email address
Telephone number when requested

Contact support@decorinspired.co as soon as possible if you notice an error.

Address changes are not guaranteed after an order has entered processing or has been submitted for fulfillment.

Decor Inspired is not responsible for delays, failed deliveries, returned packages or additional carrier costs caused by incorrect or incomplete shipping information provided by the customer.

If a package is returned because of an incorrect or incomplete address, any approved reshipping cost may be the customer’s responsibility.

Address Changes After Shipment

Shipping addresses generally cannot be changed after an order has shipped.

Customers may contact the shipping carrier directly to ask whether an address correction, delivery hold or other delivery option is available. Carrier approval is not guaranteed, and additional carrier charges may apply.

Lost, Delayed or Missing Packages

If tracking information shows that a package is delayed or appears lost in transit, contact support@decorinspired.co.

We will review the available tracking information and may contact the carrier or fulfillment provider to request an investigation.

Carrier investigations and delivery resolutions may require additional processing time.

A delay alone does not automatically mean a shipment is lost. Please allow the carrier’s tracking system and investigation process to update before a replacement or refund is approved.

If tracking shows that an order was delivered but you cannot locate it:

Check around the delivery location.
Check with other household members, neighbors, building staff or property management.
Review any delivery photograph or carrier notice.
Confirm that the shipping address on the order is correct.
Contact the carrier for additional delivery information.
Email support@decorinspired.co if the package is still missing.

Claims involving delivered-but-not-received packages are subject to review and may require additional documentation or a carrier investigation.

Refused and Undeliverable Shipments

Refusing a shipment does not automatically qualify an order for a full refund.

Unless the shipment is refused because of documented shipping damage or an error by Decor Inspired, return-shipping, freight or carrier costs resulting from the refusal may be deducted from any approved refund.

If a shipment is returned as undeliverable because of an incorrect address, missed delivery appointment, inability to access the delivery location or failure to respond to the carrier, additional reshipping or return costs may be the customer’s responsibility.

Damaged, Defective or Incorrect Items

If your order arrives damaged or defective, is materially different from its product description, contains missing essential parts or is the incorrect product, color, size or variation, contact support@decorinspired.co as soon as possible and within 30 calendar days of delivery.

Please include:

Your full name
Your order number
A description of the problem
Clear photographs of the product
Photographs of the packaging and shipping label
A short video when necessary to demonstrate the issue

Please keep the product and all original packaging until the claim has been reviewed.

Do not discard, assemble further, alter or return the product unless instructed to do so.

If an approved damaged, defective or incorrect product must be returned, Decor Inspired will provide return instructions and cover the approved return-shipping cost.

Approved claims may be resolved with replacement parts, a replacement or reshipment, a full or partial refund, or another appropriate resolution.

Returns

Decor Inspired accepts eligible returns for defective and non-defective products, including change-of-mind returns.

Return requests must be submitted within 30 calendar days from the date the tracking information shows that the order was delivered.

Non-defective products must be:

Unused
Unassembled and uninstalled
In new, resalable condition
Returned with all original packaging, parts, hardware, accessories and manuals

Customers are responsible for return-shipping costs for non-defective returns.

Large furniture and oversized products may require specialized return transportation. Customers are responsible for applicable return-freight costs for non-defective furniture and oversized returns.

Decor Inspired covers the approved return-shipping cost when a product arrives damaged, defective or incorrect.

We do not charge a restocking fee for eligible returns.

All returns require prior authorization. Do not mail a product before receiving the correct return address and instructions from Decor Inspired.

Our business correspondence address does not accept product returns.

Please review our complete Return & Refund Policy for all return eligibility requirements, exclusions, costs and instructions.

Order Cancellations

Contact support@decorinspired.co as soon as possible if you need to cancel an order.

We will attempt to accommodate cancellation requests, but cancellation is not guaranteed after an order has entered processing or has been submitted for fulfillment.

If an order has already shipped, it must be handled according to our Return & Refund Policy.