Refund policy

Returns

We accept returns only for items that arrive damaged, defective, or incorrect. We do not accept returns for non-defective products, changes of mind, preference, sizing, color variation, or items that no longer suit the customer’s space.

Please inspect your order immediately upon arrival. If your item arrives damaged, defective, or incorrect, contact us at support@decorinspired.co within 48 hours of delivery. Include your order number and clear photos of the item, packaging, shipping label, and damage or defect.

Return Authorization

Do not return an item without contacting us first. Because our products are fulfilled through third-party suppliers, the correct return address and instructions will be provided after your claim has been reviewed and approved.

Items returned without authorization, sent to an incorrect address, or returned without the required documentation may not be accepted.

Return Shipping

Decor Inspired will cover approved return-shipping costs when an item arrives damaged, defective, or incorrect. Customers will not be charged a return-shipping fee for an approved defective-product return.

Refunds

Once an approved return is received and inspected, we will notify you of the refund decision. If approved, the refund will be issued to the original payment method. Your bank or card provider may require additional time to process and post the refund.

Original shipping charges, if applicable, are nonrefundable unless the order arrived damaged, defective, or incorrect.

Exchanges

We do not offer direct exchanges. If an approved replacement is appropriate, we will provide instructions based on product availability and the circumstances of the claim.

Non-Returnable Items

We do not accept returns for:

  • Non-defective products
  • Change-of-mind or preference-based requests
  • Items that do not fit the customer’s room or space
  • Items damaged after delivery, including damage caused during assembly, installation, use, or improper handling
  • Gift cards
  • Personalized or custom-made items
  • Perishable goods
  • Personal-care items
  • Hazardous materials, flammable liquids, or gases
  • Final-sale items

Cancellations

Orders cannot be canceled once they have entered processing or have been submitted for fulfillment. Please contact us as soon as possible if you need to request a cancellation. Cancellation requests are not guaranteed.

Contact Us

For questions regarding damaged, defective, or incorrect items, please contact support@decorinspired.co